See What Our Customers Are Saying
This is the second house i purchase with Bill Diaz. I am not very familiar with the house buying process but Bill made it so i understood every line on the paperwork and also made sure I didn't make any mistakes while i was in the house buying process. Didn't matter whether I had sufficient time to close (my first house) or had only a single month to close (my 2nd house), Bill always had time to for my wife and I and bent over backwards to have everything ready to close. Thank you, Bill!
Matt was great to work with. He was available anytime day or night, including weekends. He would check in to see how things are going with different properties we were interested in. He even went above and beyond looking for properties to share with us that meet our criteria. Every time we spoke on the phone, it felt like catching up with an old friend versus dealing with a lender. He is extremely patient and makes you feel comfortable. Definitely recommend him. A+ experience!
Bill was very personable and professional. We felt comfortable working with him and asking him questions through out the process. He was thorough and answered every question we had during the process. He worked with our difficult schedules and always made himself available for a phone call when needed. I am so thankful that he was referred to us as he made the process of buying a home quick and painless!
Great follow up. Easy to follow understand and good explication of what was needed, what possible issues could be and specially how to resolve them. Things were processed on time and proper follow up was given.
This is my second time using Bill Diaz for a mortgage loan so that in itself should tell you that I trust him and he gets straight to business.If you have dead lines he will accommodate it. He does not take days off you can call him on a Sunday and he will answer. He is their for you 24/7 and you will not get better service from anyone. You will not regret using him and for sure you will recommend your family and friends to use him.
Level of communication and quick responses to questions
Working with Matt Schofield was the best experience we could have asked for in getting a mortgage. He was courteous, responsive and was able to answer any questions we had throughout the process. I couldn’t imagine working with anyone else.
This was my first time buying a home and Nick was very kind and patient with me. He is very professional and I was able to reach him easily whenever I had questions. I had a fast closing and Nick was able to make everything happen on time for me.
This is the third mortgage Ken handled for me. I trust him- and that puts him ahead of anyone else out there!
Thank you Matt!! I been working with Matt for a few years now trying to find my perfect home. This entire process from summiting my offer to finally closing was such a great &smooth experience. I have heard horror stories from friends whose experiences was difficult with their lender. Matt gave me options with my mortgage. He walked me through everything - step by step. He always helped me in a timely manner with ALL of my questions. He just made this whole experience painless. THANK YOU!!
She was great communicating promptly and getting us our first mortgage.
He help us a lot with the process from the beginning to the end, answer calls,texts and working weekends too I highly recommend him .
Matthew was amazing! Reliable,quick and knowledgeable. Still talk to him for any questions and this is great. Know that he will be the person you’ll probably talk to every single day during the whole process..... Can’t thank him enough for his help and advises
For a first time Home Buyer when I first contacted Bill to buy a House I thought the process was going to be hard and overwhelming. But, Mr Bill Diaz professionalism and experiences guided me to the right path. He's always answers my phone calls, whenever I have questions always took his time out to answer them. Overall, he's a great professional man that made my buying a house experiences great. Thank You, Paul Val
Nick West is a true GEM. At my chiropractor's recommendation, I called Nick on February 1. Nick gave me an idea of what kind of loan I'd qualify for and suggested a realtor, Susan Natale, who is also delightful. By February 8, I had found a place and the paperwork process began. The process was spelled out clearly every step of the way. NIck is outstanding in his field, and I was thoroughly impressed with his knowledge and integrity. And kudos to top-notch staff!